I had to change the last lines: window[collectorName + g_filter].reset(); I prefer Event.observe to wait for the load event to do what you describe. I kind of think this code was working even in Helsinki, but before we ran some updates. Does Cast a Spell make you a spellcaster? Setting environment variables with .bash_profile: only last export works properly, bash script to read first argument as input and look for variable in another file line by line, Take input from a file and store them in variable, Define variable using read from stdin of heredoc, Storing for loop value in specific variable, Invoke a program in a Bash script with command line parameters stored in a variable, Ackermann Function without Recursion or Stack. var filterString = u_tomcat_group=799d6e58206705486fc1cca07d6f3232; //Find the filter elements Since 2009, ServiceNow Guru has been THE go-to source of ServiceNow technical content and knowledge for all ServiceNow professionals. So we'll need to create a script include that's client callable. The element HAS to match in your reference qualifier for the subcategory variable. Hey Mark, thanks for the article Im trying to do this exact thing create a Script Includes to use as a reference qualifier and Im having issues, can you help? Save the record. /*fil.rows[0].style.display = none; // Not sure why this worked previously in DEV, but not now What I do want to address is the topic of Advanced Reference Qualifiersspecifically how to leverage a Script Include instead of a global Business Rule to run your qualifier script. On the MRVS set the default value based on that preference. But Anyone have tried to hide this filter on Fuji ? Is there is any default setting where I can configure to get Display Value. Hi Mark, I am using the onChange client script rom this article to filter the catalog items and the filter doesnt seem to work for ESS users. In order to do that you need to do the following: ServiceNow offers a handy little feature on forms that use choice lists. Ideas? Basically the . //Hide the list collector until weve set the filter Great script. This can be accomplished by adding the no_filter attribute to the Attributes field on the variable form. 2. I have gone through it and was able to make it work. So Im returning to this thread a little over a year later trying to find the answer to how to do this asynchronously only to find my own answer here showing how to do it in a way that isnt actually work for me (at least anymore, maybe it was at the time?). Jeff Pierce of GlideFast Consulting gives a demo of Catalog Item Widget Variables in ServiceNow.Catalog variables determine what information your users are a. Any idea why this is happening? Only do this for a few Categories for the time being. rev2023.3.1.43269. Also what variable I shoulw use at the form leve? Advanced Reference Qualifier Using a Script Include, //return everything if the assigned_to value is empty, //sys_user_grmember has the user to group relationship, //build a comma separated string of groups if there is more than one, // return Groups where assigned to is in those groups we use IN for lists, // First real function that will get the Advanced Qualifier, // includes is used to get the Value from the variables pool from variable, //gs.addInfoMessage("includes value =["+includes+"]"); //used for debugging, // Check if Current.filterValueField isn't "undefined", // This is the case if we are using this function from a Service Catalog Item, // In case the value is undefined we'll search for a variable, // This way this is usable on Service Catalog Item, // GlRec will be used as the gliderecord on the table, // Set Query to initiate against the target Table, // Uses filterField to set against which field to query, // Uses includes to use as Value to query against, // Loop through recordset an get the sys_id(s), //Create function to use a reference qualifier on the assignment group field on the Incident form to evaluate the value of the checkbox field on the CI and if the box is checked, the Assignment Group will NOT auto-populate on the incident form but rather provide the parent and child assignment groups to select from. In Calgary there is a new feature where they now give us the ability to assign client scripts and UI policies at the RITM/Task level so we would not have to set the write role to admin for our variables. You might have to use setTimeout to create a small delay before the script actually executes. Ive got it working in the Catalog Request form, but have not been able to get it working in the Request/Task variable forms. //Redisplay the list collector variable What is the best way for getting the values selected in list_collector at cataloge to the form level? The functions necessary to set the filter are created on the fly as the list collector variable is rendered. Some variable types accept variable attributes. We would like to show you a description here but the site won't allow us. Check the Override reference qualifier and populate the Reference qualifier field with your script include. Thank you for taking the time to read this, I hope this can be useful in the future. window[collectorName + acRequest](null); Now that we are here, lets sort by the Incident table. Below is a simple example to illustrate. (The newValue comes from another variable from the same item when the user selects it from a drop down value). //Hide the filter elements by un-commenting the following lines Only then do I export all variables of the file by getting only the name of the variable (vname). ServiceNow newb here. //Hide the filter elements by un-commenting the following lines var appCollectorSysID = form.getControl(collectorName).id; Unfortunately both methods return the same value, which is not the sys_id but must align to some other ID. There was a timing issue with IE. And you could potentially set up ACLs to hide the data you dont want to be seen too. Mark, hey this method works as expected in Chrome but not in IE 10 in IE7 Standards Mode. Ive run into an issue. Generally you can just leave it alone, but you might also want to set the filter dynamically onLoad or based on the value of another variable on the form. Is there a way to only permit open-source mods for my video game to stop plagiarism or at least enforce proper attribution? I am stuck with new requirement from my client, the requirement says to make the filter dynamical set read-only so that no one can change it. Im assuming that after I get this script correct Id just need to create a dynamic or advance reference qualifier on my assignment group field (ie javascript: u_INC_FilterAssignmentOnDisableTrigger) am I right? window[collectorName + g_filter].setQuery(filterString); Or would the LC take so long to render its not worth it. This is a great idea. nameOfCollectoracRequest(null); We found that this script doesnt always work in Geneva. 1. This is a form that a manager requests (exp limits, permission on applications , etc.) I have a query on setting filters I simply get the sys_id of the list_collector itself, and use that as the filter. In this case, Im using a Script Include named u_backfillAssignmentGroup. Ive cleaned up your script quite a bit, but Im not sure if its going to completely fix your issue because I dont have access to the instance youre working on. The following catalog client script will show the help text for the 'caller_id' variable automatically when the catalog item form loads. This is setup quite easily using field dependencies. To work around this issue, you need to tell your onLoad script to wait before setting the filter. the query works fine, but once the user clicks Add filter button and adds the desired filter and clicks upon the Run filter button, The filter does not works upon the filter entered by the User ? Its kind of a cool idea because then it means I dont have to hard code the filter string in the script. I've updated the article. So SN may have a better way of doing this, but since they havent cared to document it I came up with my own function which accomplishes the task. ServiceNow pretty severely restricts the variable g_form API on back-end forms. I create a request for Server-StorageBox and once the request is fullfilled it will create a relationship in a table. Thanks for contributing an answer to Unix & Linux Stack Exchange! But Im still getting the following errors: Gracias in advance. watch_listg_filter.setQueryAsync(active=true); "$HOME"/variables.txt; set +a. Implementation. We have a use case where as provider I'm providing Devices and Services to the customers. Is it possible that i can dynimically change reference table on a field based on value in the another field? Hi Brandon, I am having a problem with this in Geneva as well. For details on creating a variable, see Create a service catalog . The way to add variables in the tasks without having to go through the workflow slush bucket (Catalog task activity) There are two ways to add the variables on the catalog task: Through the catalog task do you now the what the meaning of the parameter of the XXX_acRequest(null) function is? Reference Qualifier. },1000); Thanks Matthew, this helped a lot. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Would the reflected sun's radiation melt ice in LEO? But the same is not working when we upgraded to Helsinki. Do you have any idea why? Hi Mark, Something like this should work. Go to the Dictionary Overrides related list UNIX is a registered trademark of The Open Group. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. i also have a script file to load these variables. Mark, do you know if there is a way to load the list collector with values other than the display value. For more information, please see our }); Event.observe(document, dom:loaded, function() {. Skip to page content. This tool adds to your system, a Variable Set.This variable set contains a catalog client script, but no actual variables (this is expected). I have managed to get the filter set, however it will not run automatically. var filter = window[listCollector + g_filter]; On change of the main form's variable, set the preference. Lets try it out! You can un-comment the lines in the script posted above to hide the filter which essentially makes it readonly. We have an issue where we used this script to set the filter to active on loading the field and it was working great prior to Berlin. } You should be able to distinguish correctly as long as you know the order that the list collectors appear on the form. No particular reason. Alternatively, just export the vars in your original file, then source "$HOME/variables.txt" and the work is already done. Getlio Vargas, 1219 Feira de Santana - BA special peculiarities in passport examples . I have created a table and it has only one column. Did you copy the script exactly as it appears above? P.S : thanks a lot to Service-now Guru. If you have further questions please ask on the ServiceNow community site. You can also view the icons within. Great Article. Just make sure you set the UI type field on the client script form to Both. Ive been using this solution for a while now and it works great. My advice would also be to source the file and export everything within the "variables.txt" file. Changing the Filter of a List Collector Variable via Client Script, //Apply a filter to the list collector variable, //Find and hide the filter header elements (optional), //Simple method for items with only one list collector, //Advanced method for items with more than one list collector (more prone to upgrade failure). Our article entitled Move List Collector Options may give you some ideas. The post Diversity, Inclusion, & Belonging Training appeared first on Crossfuze. You could then set a sys_idIN filter on your list collector. Here is a nice blog on the same topic: link. You did such an amazing job. All works for me, but the filter does not run. window[collectorName + g_filter].reset(); They allow you to dynamically filter the available options from a reference field. I'm working on a catalog item that has a variable referencing the alm_hardware table that uses a qualifier to filter out only assets based on the cost center chosen (another variable): javascript: 'model_category=xxxx^install_status=x^cost_center='+current.variables.costcenter. function onLoad () {. Since the launch of Jakarta release, Service Now has introduced a dynamic reference qualifier field on the List collector variable and you dont have to create client scripts for the same. Up until recently, the only way to get Advanced Reference Qualifiers to work was to create a global business rule to run the qualifier script. nameOfCollectorg_filter.setQuery(filterString); This will install the necessary code and a variable set to add to any catalog item that you . B is of type reference. So we should have an officially supported method sometime in 2014, if were lucky . return; if (filter.getFilterReadOnly()) I forgot to add one of the parameters on the setTimeout function. user changes choice to Hardware One of the most common requests I see about this type of variable deals with how to handle the filter at the top of the list collector. Has 90% of ice around Antarctica disappeared in less than a decade? Im currently in the Geneva release, any idea why the filter would work on the initial request form, but not in the variable editor view after the form has been submitted? So when write = itil and current user does not have itil, the filtered list breaks, the entire list does display, just the filter we built with your client script example stops working. Ive got two onload client scripts on the catalog item where these two variable sets reside. If you have any consultation requests, or would just like to chat - please feel free to reach out to spoling@concurrency.com. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, ServiceNow - Filtering a List Collector with a script, The open-source game engine youve been waiting for: Godot (Ep. is there a work around for this? Often times a good client script may not run simply because another one is breaking and stopping all client-side processing. So how to solve this problem? We are had issues with this in Geneva and now Helsinki. I originally wrote this before the prototype library was widely used in ServiceNow. filter.setReadOnly(true); filter.glideQuery.parse(); Yes, there is a checkbox that enables client callable.. Is there a way to use the same script include for client side and server side calls? Can i use the same script to filter Look Up Select Box type variable too? We setup a few list collector filters as outlined in this post and everything seemed to work fine until we impersonated a non SN Admin or ITIL user and then it does not work. You did such an amazing job. servicenow catalog variable types (75) 3625-3013 vendas@casadohospital.com.br LOJA 2 Av. We want to test that our qualifier works. I am having the same or a similar problem on forms with multiple list collectors. On the Test Item, look at the related variable set. Please advice. There were more than fifty fields on a single form, spanning six variable sets, with scripts squirrelled away in UI policies and a variety of client scripts to manage the complexity of the process. When the Category changes, the Sub Categories are populated as they should. When adding the Tree Picker, is there a way when user pick a member of the group it would be able to populate the Assigned To and Assignment Group in one pick? For example: you . fil.rows[0].style.display = none; Ive tested this script to a Catalog item and impersonates a users without any role, I created a new record using the catalog item with a list collector run the script using a client script and it works as I expected. There are some hacks you can try though. The fact is, almost every single ServiceNow customer who has done a service catalog implementation and used a list collector variable uses a script like this. Only then do I export all variables of the file by getting only the name of the variable (vname). If your query is dynamic and depends on other variables on the form. ( Table only have one column and many record created for that column). Thanks so much for the quick reply!!! Brasil Loja 10 Feira de Santana - BA LOJA 1 Av. The article above has been updated to reflect these changes. If your variables already have a relationship To start off, figure out if your two variables already have some sort of relationship. Oh well, when we upgrade to Helsinki I was hoping to put most of this stuff in Reference Qualifiers anyways. http://wiki.service-now.com/index.php?title=Variable_Types#List_Collector, I am new to SN and have probably a basic question. Then when you are opening the MRVS via the "Add" button, it invokes the "default value" script which reads it. We have a lot of generic list collectors where weve created tables (1:1) for each list collector, which seems like a maintenance nightmare. Depending on the situation and the number of items in the list collector table you may want to remove the filter portion completely. These APIs may change in the future as they are not documented or supported calls. I think thats probably your problem. Just make sure you set the UI type field on the client script form to Both. You might try implementing the same thing at https://demo.service-now.com and see if you can get it to work there first. That sounds like the typical response from an inexperienced support person who doesnt understand how customers actually use the system :). April 16, 2018. Aha, gel(YOURVARNAMEHERErecordpreview).hide(); worked!!! I am expecting to get all value from the table in available section. What are some tools or methods I can purchase to trace a water leak? and our Making statements based on opinion; back them up with references or personal experience. In the default value of the variable, try, In the MRVS, add an onChange Client Script for the first variable to read the, (Didn't try this), on the main form, add an onChange Client Script for the. Our instance (Madrid) had subcategories included, so we are adding onto the subcategory element. Hardware If you really do need to export these for a subprocess to pull from its environment: this loop checks that the line is an assignment (kinda) and that the first character is not a comment hash. Hey April. Unlike a traditional variable set, which is a collection of singular variables, a MRVS allows the population of an arbitrary* number of rows of data, displayed in a table format, with a series of predefined field columns. Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm), Change color of a paragraph containing aligned equations. It didnt like running synchronous calls at the same time so we wrapped the window[] lines in a setTimeout function in one of the client scripts like this: setTimeout(function(){ //Reset the filter query Ive tried changing the order of the client scripts as well as the timeout values in each client script w/ no avail. as you see the second variables depends on the first one. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Concurrency Inc, is a Milwaukee based ServiceNow Elite Partner and a Microsoft Gold Partner. LC filters to all software items. Heres a community post that lists an example that might move you a bit further along. Thanks. //Find and hide the filter elements (optional). window[collectorName + g_filter].setQuery(filterString); I was able to successfully use your code to filter two list collectors on my catalog request form. Which means if you select a Category of Software, all Subcategories with dependent values of Software will show. By default it sets a filter where name != null and sys_class_name (CI type) is anything. }. In this situation we are using a Record Producer in a Service Catalog that creates Incident data. "Step:2 CLEAR: v_year1, v_week1, v_iweek. However, on this new item we are building we have run into an issue, when the list collector variable has write set to admin, when a non SN admin fills out the request, the filter will not apply. Thanks to Ruth and alli for helping to point out a problem with the script above. The post Certified Diversity Recruiters appeared first on Crossfuze. Keep it up. In this case, I'm using a Script Include named 'u . You should be able to add a line at the end of your script to set the focus on whatever field you want. eval(ctrl + acRequest(null)); It works with Admin user, but when I impersonate with the non-admin user, it clears out the list. Give it a try and let me know how it goes! Making statements based on opinion; back them up with references or personal experience. servicenow catalog variable types. Check out the g_form api (addOption and removeOption) on the ServiceNow wiki for details. It should work. Great Work On Eureka version! I tried to use the code mentioned on top, but it does not remove the existing values. It assumes that your List collector variable is named configuration_items. Which basecaller for nanopore is the best to produce event tables with information about the block size/move table? ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. Note that this script is designed to respond to a change of another field. Variables allow you to specify questions for a catalog item. Please let me know if I am missing anything in this code. i know, but my actual file is too big and filled up with variable definitions, that i want to, as an aside to your aside, one should only use curly braces for two things: disambiguation between a variable's name and other coinjoined text, Setting a variable whose value depends on another variable, The open-source game engine youve been waiting for: Godot (Ep. Javascript APIs for use within scripts running on the MRVS set the filter portion completely the sys_id the. Is there is a nice blog on the setTimeout function around this issue you... A sys_idIN filter on Fuji script to set the UI type field the. You can get it working in the Request/Task variable forms record created for that column ) Test item, at., & Belonging Training appeared first on Crossfuze requests, or would just to... Answer to Unix & Linux Stack Exchange LC take so long to render its not worth it filter! Gel ( YOURVARNAMEHERErecordpreview ).hide ( ) { Consulting gives a demo of catalog item Widget in. But the filter, this helped a lot filter the available Options from a reference field I export variables! Loja 10 Feira de Santana - BA LOJA 1 Av second variables depends the. Lets sort by the Incident table functions necessary to set the UI type on... Diversity, Inclusion, & Belonging Training appeared first on Crossfuze example that might Move you description... Already done loaded, function ( ) ) I forgot to add one of the on! ; `` $ HOME/variables.txt '' and the work is already done sounds like the typical response from an support! With this in Geneva as well m providing Devices and Services to the Dictionary Overrides related list is! Form, but before we ran some updates free to reach out to spoling @ concurrency.com on! In Geneva variable too the name of the parameters on the variable g_form API addOption. Useful in the script posted above to hide this filter on Fuji up ACLs hide! Having the same script to set the UI type field on the same topic: link Partner a! ( active=true ) ; `` $ HOME '' /variables.txt ; set +a forms with multiple list appear. Quick reply!!!!!!!!!!!!!!!!... Variables of the file by getting only the name of the parameters the. The Dictionary Overrides related list Unix is a nice blog on the Test item, Look at form. Linux Stack Exchange then it means I dont have to hard code the.... Use within scripts running on the first one 2014, if were lucky string in the future 1 Av to! Its not worth it assumes that your list collector table you may want to be seen too in Chrome not! In your original file, then source `` $ HOME '' /variables.txt ; set +a field... Offers a handy little feature on forms that use choice lists Dictionary Overrides related list Unix a... & quot ; Step:2 CLEAR: v_year1, v_week1, v_iweek the list_collector itself, and use that as filter... It to work there first typical response from an inexperienced support person who understand... Same thing at https: //demo.service-now.com and see if you have any consultation requests, or just!, function ( ) { a description here but the site won & # x27 ; u little feature forms. To read this, I am having a problem with the script above the vars in your reference for! Populated as they should hard code the filter then set a sys_idIN filter on your list collector is. Newvalue comes from another variable from the table in available section you want ]! Actually use the system: ), figure out if your two servicenow set variable based on another variable already have a relationship to start,... Disappeared in less than a decade order to do the following: ServiceNow a! To work around this issue, you need to do the following:! Sounds like the typical response from an inexperienced support person who doesnt understand how customers use. Back them up with references or personal experience in Chrome but not in IE 10 in Standards! Client script may not run simply because another one is breaking and stopping client-side! Is designed to respond to a change of another field request form, but it does remove... On top, but before we ran some updates the table in available section post Certified Recruiters! Default value based on opinion ; back them up with references or personal experience ; `` HOME. The table in available section in Geneva as well script actually executes ) on the form?... This script is designed to respond to a change of another field as well simply another. The name of the parameters on the ServiceNow community servicenow set variable based on another variable hide this filter on Fuji hi Brandon, &. Necessary code and a Microsoft Gold Partner source the file and export everything the. The reflected sun 's radiation melt ice in LEO variables allow you to dynamically the... A way to load these variables pretty severely restricts the variable form in! Around Antarctica disappeared in less than a decade as it appears above potentially set up ACLs hide! Training appeared first on Crossfuze field based on that preference ACLs to hide the filter string in Request/Task... I shoulw use at the related variable set to add one of the Open Group prototype library widely... Is already done CLEAR: v_year1, v_week1, v_iweek ( null ) ; `` $ ''. Thing at https: //demo.service-now.com and see if you have further questions please on. Consulting gives a demo of catalog item that you need to do the following errors Gracias. ; worked!!!!!!!!!!!!!!!. Gold Partner size/move table 1 Av implementing the same script to wait before setting the filter does not the. Doesnt understand how customers actually use the same or a similar problem on forms that use choice lists,... Some sort of relationship Category changes, the Sub Categories are populated they. Display value set up ACLs to hide this filter on Fuji but it does not remove the existing.. In this code was working even in Helsinki, but have not able... Variables determine what information your users are a file, then source `` $ HOME/variables.txt '' and work... Possible that I can purchase to trace a water leak melt ice in LEO function. Under CC BY-SA add a line at the related variable set to add one of variable. Default value based on opinion ; back them up with references or personal.! Think this code was working even in Helsinki, but have not been able to a... Catalog request form, but it does not remove the existing values thank you for taking time! Stopping all client-side processing the order that the list collector until weve set the filter does not run automatically an... Should be able to get Display value //demo.service-now.com and see if you Select a Category of Software show. Need to do the following: ServiceNow offers a handy little feature on forms with multiple list appear! Reference qualifier field with your script to wait before setting the filter set, however it will create a delay! Default it sets a filter where name! = null and sys_class_name ( CI type ) is anything script as. On creating a variable, see create a script include that 's client callable you to dynamically the... Where as provider I & # x27 ; u hide this filter on your list until! A change of another field as provider I & # x27 servicenow set variable based on another variable u to render not! And populate the reference qualifier and populate the reference qualifier field with your script to wait before the....Setquery ( filterString ) ; thanks Matthew, this helped a lot.hide ( ) ; thanks Matthew, helped! Microsoft Gold Partner script posted above to hide this filter on your list collector with values other than Display. With the script catalog request form, but before we ran some updates value! Use at the end of your script to wait before setting the filter does remove. Settimeout function fullfilled it will create a small delay before the prototype library was used... Geneva and now Helsinki getting only the name of the file and export everything within the `` variables.txt file... To set the UI type field on the first one has been updated to reflect these changes exp limits permission... Article above has been updated to reflect these changes Exchange Inc ; user contributions licensed under CC BY-SA have consultation. Variables.Txt '' file these changes a similar problem on forms with multiple list collectors appear on the as. Licensed under CC BY-SA have some sort of relationship be to source the by! Helped a lot doesnt always work in Geneva as well allow you to specify questions for a while and! The order that the list collectors appear on the client script servicenow set variable based on another variable to Both - BA special peculiarities in examples! Acls to hide the data you dont want to remove the filter does not run.... Until weve set the UI type field on the Test item, Look at the end your. The `` variables.txt '' file I dont have to hard code the filter does not run automatically to create relationship...: loaded, function ( ) ) I forgot to add one of the list_collector itself, use! Having a problem with the script exactly as it appears above permit open-source mods for my video game stop! Servicenow platform to deliver common functionality m providing Devices and Services to the Attributes on... We found that this script doesnt servicenow set variable based on another variable work in Geneva Im using a record Producer a! Load the list collector with values other than the Display value our article entitled Move collector... Often times a good client script form to Both for Server-StorageBox and once the request is fullfilled it will a! Be accomplished by adding the no_filter attribute to the form the existing values render its not worth it information the! Wrote this before the prototype library was widely used in ServiceNow open-source mods for my video game to stop or... This stuff in reference Qualifiers anyways actually use the system: ) of ice Antarctica!
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