So please tell me what the issue is with Eurail. Per abbonamenti su biglietto Trenitalia ATB, 7 giorni prima dellinizio della validit. in either direction, on the route indicated. You can only make one trip, in one of the directions indicated on the ticket. Discover our carnet. You can't choose a seat via Interrail/Eurail. The age limit for that is the day of their twelfth birthday. Go to 'Pass details' and then to 'Refunds and exchanges'. Reset and keep my games & apps. Just bought train tickets. Id prefer the one seat arrangements facing each other, but as long as were sitting together, that would be fine. The inserted address does not correspond to an active user, We have not found any suggested pages for your search. Can I use a train earlier than the time indicated on the ticket purchased online? 4. Ill try to help the first couple of people or until I run out of things to give. Please try again later. Does anyone want to come over right now for free items, bells, etc? Do you know if the pass includes these destinations? That's the quickest way to get a response. Please note that Plusis notalways for sale for each Pass type. 110. Tickets loaded on the card are valid in both directions and only for one traveler.Validation is mandatory and must be carried out at the appropriate validators and at the turnstiles in the stations. What operations can I carry out using the Trenitalia App? Here you can check the progress of a train in real time today or display all the trains departing from a station of your choice, making the choice by train number or by origin and destination. Confirm the renewal of the last subscription loaded on that card, 4. Integrated pass are valid for travels on the local public transport network in the Region (IO VIAGGIO rail passes). Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass. Journeys made with the Trenitalia Pass must be carried out within the period of validity; they may not commence before midnight on the first day of validity of the Pass and must be completed by midnight on the last day of validity. You can find the applicable refund policies on the Railway Company websites and refund policies on exceptional refunds in Appendix 1 of our Booking Conditions. The 24-hour clock is easy enough to figure out, just dont forget you need to use it when youre looking up tickets or youll book yourself on a train the wee hours when youre more likely to be asleep. WebWelcome to Montenaire! Be sure to read about the e-tickets they offer so you know what youre getting before you buy. You will be taken to the account Activate Your Account page and be asked to enter your membership number. Activation must be done within 5 days from the day following the purchase, but compulsorily during the first day of use of the subscription. WebTrains in Italy are primarily run by Italian state-owned Trenitalia, whose fleet of high-speed, InterCity and regional trains cover the length and breadth of Italy. Youcannotapply for a refund or exchange (or deactivate your Pass) oncethe validity period of the Pass hasstarted. Any TRENORD ticket, booklet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. Se cos non fosse, Le ricordo che possibile entrare in possesso della documentazione richiesta: - Accedendo dal sito alla propria AREA PERSONALE SERVIZI CERTIFICAZIONE 730; in questo modo, compilando il form con i dati richiesti, ricever via mail il riepilogo per anno fiscale, dei contratti caricati sulla tessera IOVIAGGIO associata. La carta plus sar caricata sulla tessera? How much is the standard refund? Default search results, in the Prices column, are for 2nd Class. 1 / 8. Best answer by rvdborgt 5 July 2022, 22:43. You can buy your tickets by credit card [Visa, Mastercard and Maestro circuits], PayPal or Satispay or with the credit of the Gift Cards. So what gives? A cancelled Reservation Ticket can never be reinstated, and becomes invalid. Any tickets you purchase toreplace lost or stolen Passes cannot be refunded either. Go to 'Pass details' and then to 'Refunds and exchanges'. Changes, refunds or class and service upgrades cannot be made. Do you have an activated Pass for which the validity period already started? Press the Xbox button to open the guide. If youre searching for a ticket for the trip youre taking in six months or a year from now, you wont be able to look up the specific train schedule or ticket prices for your journey. Adults: 29 euro. P.O. I did not purchase using my account number. How many trips can I make, within the time validity of the single ticket? At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Your mobile Global pass is effectively a tool that enables you to travel on any eligible train but does not EVER include a reservation or assigned seat number. A railway official will then activate your Eurail Pass by filling in the start and end date of your Pass, as well as your passport number. click on More Options directly from the purchase form on the home page; go to the Promo/Regional Services section; select your Promo of choice from the drop-down menu; choose when to activate the validity of your Promo; select the number of tickets you wish to purchase; set the date of validity when you wish to set off on your travels. , In the above cases, youll get an 85% refund the amount you receive is based on the price of your Pass and excludes anyshipping and Pass Protection costs (we charge a 15% is a cancellation fee). Senior: (passengers over 60 years old on the date of purchase of the Pass). Even if you buy from Interrails own reservation tool it is never linked or automatically generated by your pass. I cannot find the trips purchased. Press the Xbox button to open the guide. Only the tickets related to trips to be made and those that you have made in the previous 48 hours are displayed in the "My Trips" section of the Trenitalia App. In all cases, the option to refund or exchange a promo Pass will bestated explicitly in the offer and on the purchase invoice. Per la vendita della Carta Plus non sono previste modifiche. Trenord travel tickets sold by web channels are not valid on Trenitalia regional services, provided in Lombardy, due to the temporary lack of suitable electronic control devices, based on the distance in km between origin and destination, and on the class, In the STIBM area, based on the number of purchased zones. Log into your account. We have an Italy flexi pass 8 days in 1 month in 1st class Our 1st trip is from Rome Termini to Salerno. You'llneed to pay a small exchange fee of 15 per Pass. Shop the sale now , Looking to return or exchange your Pass? , Your country of residence on the Pass is incorrect.. If you do book reservations and want to make sure just use the Trenitalia site to start a standard booking then use the seat map to confirm the seats you have been allocated are together. WebHow to activate? You say that you don't know what seats you have. In short, You must go on trenitalia.com and do the math. or 3 hours for a travel up to 50 km, 6 hours for between 51 and 200 km, 24 hours for over 200 km from the date and time indicated on the ticket. The columns underneath should be self-explanatory, with a few little notes. WebWelcome to Montenaire! Step 1. We are traveling to Rome using Trenitalia but there seems to be many train stations in Rome and we want to find the one that is closest to our hotel. Changes: 1. In that case, the ticket is valid only for the train requested. For each route, the minutes of delay of more than 5 minutes accumulated by the single journeys to the minutes of completely deleted journeys are added monthly. To change it to 1st Class, click the drop-down menu next to the ticket price by the word Select and change it to the 1st Class ticket. Feel free to ask in the community! Before clicking on CONFIRM, you can choose the seat. Select Reset console. Payment. When Im on Trenitalia site I can choose seats and car. in either direction, on the route indicated, In the STIBM area, free movement between the purchased areas for the entire duration of validity, WARNING! WebYou must use the pass within 11 months of purchase. donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3. Come posso acquistare online l'abbonamento IVOL? Child: (children between the ages of 4 and who have not yet turned 12 on the date of purchase of the Pass): a maximum of 2 children travel free of charge provided they are accompanied by a paying adult. Find the Trenord card that suits you best and use it to load your travel tickets, Are you planning multiple trips on one route? Reset and keep my games & apps. It would be even more strange if an Italian ticket office is unable to select seats when reserving when their website can. Access the shopping cart, check that all travel details are correct and "Confirm". This stamp will usually go under the first one, and must be done in order for the pass to be valid for travel. Love this blog! All information is written in replies above. , Want to return apaper reservation ticket? Make sure to file your request before departure of the train concerned. A. Choose how many adults and children are traveling in the group, and click Send to get to the search results. What can I do? You'llget an 85% refund the amount you get is based on the price of your Pass (we charge a 15% cancellation fee)., How much is the refund with Plus? Here are some other useful tips for using the Trenitalia site. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance. A travel day can only be deleted until 23.59 CET the day before the travel day. For estimating ticket prices, you can just double the costs listed on this screen. , Promo Passes can be non-refundable or non-exchangeable for mobile and paper. Adult pass holders may also reserve seats for the children added to their Pass. If you were looking at a round-trip itinerary, you could select your outgoing ticket here and then the next screen would give you your return options. NO WHERE does it allow me to choose car or seats. To purchase your ticket online, follow this procedure: 1. In Milan, the minimum price that can be purchased is 3 zones and is valid for 90 minutes from the first validation. From everything I read online here, its not possible on Trenitalias website, Trenitalia Kiosks, Eurail, or even OBB. Italy Explained is an affiliate partner of ItaliaRail, which means if you buy tickets through my link I get a little something and it doesnt cost you a penny extra. Tickets Io Viaggio Everywhere in Lombardy are also available for 1, 2, 3 or 7 days, to travel on the entire regional public transport network. When I View Ticket, why dont the assigned seats and the car show as well asthe QR code? Follow the return instructions provided under HOW TO APPLY FOR A REFUND and send your old Pass back to us. Ifyou'reunhappy with your purchase or your travel plans have changed,we'llfind asolution for you. The insieme offer is another group offer. So, if you are logged in at the time of change, you must first log out. Load a single-journey ticket or booklet on your card and pass the card to the validators for every trip; in case of simultaneous top-up of a single journey + a booklet (at regional or Malpensa rates) with the same departure station, when passing through the turnstiles or via validator, will be given priority to the single journey. Donthesitate tocontact ustoget instructions on how torequestafullrefund. Once we receive the unusedEurailPass(es) back, we will process a 100% refund minus the 15 exchange fee perEurailPass. If you have an Apple Watch, you Will the ticket be forfeited or I can still use it on the next available train? . Im wondering if there is any way to select specific seats using a Eurail pass on Trenitalia. The Pass must be activated within 11 months from the date of purchase and is available in 4 different options: 3 or 4 journeys within 7 consecutive days; 7 journeys within 15 consecutive days; 10 journeys within 30 consecutive days. Each NYTimes.com Pass grants a predefined period of access. Sorry, we're still checking this file's contents to make sure it's safe to download. The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. To create a VM and activate it with an AVMA key, do the following: On the server that will host virtual machines, install and configure the Microsoft Hyper-V Server role. 1 Traveler. Everything you need to do with Trenitalia can be done through the app. No. You'll need to buy a new Pass and start a refund request via your account for a 100% refund (follow the instructions above). If your search results page says tickets arent bookable online more than a week ahead, you can reconfigure your search to choose a date in the next few days in order to get your estimate. Check the mailbox given during registration and confirm the registration by clicking on the link indicated. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. Im probably over thinking this whole thing and will just go to the train station to make my reservations. I guess Im not making myself clear. Choose Single for a one-way ticket, or Single/Return for a round-trip, and then type in the names of the From and To locations in the boxes. With that ticket number (PNR) I can go to the Trenitalia site and purchase/choose my seats. They are not allocated within your pass. Does the one-way ticket have an expiry date? I imagine this would be possible at the Trenitalia ticket office but I never asked anything particular there. Just dont want us separated. For Milano and Monza Brianza province, see STIBM passes, Como, Lecco, Lodi, Sondrio, Varese: 78Cremona, Mantova, Pavia: 83Bergamo, Brescia: 89, Io Viaggio Ovunque in Lombardia is an integrated pass for travel on the entire local public transport network in the Region: urban and suburban buses, trams, trolley cars, subways, suburban and regional trains in 2nd class, Malpensa Express service (only Milano Centrale-Malpensa routes where there is a 2nd class option available), boats on Lake Iseo, on-demand services, cable cars and funiculars in the public transport network, Monthly: 110Quarterly: 318Annual: 1059, monthly (from the first to the last day of the calendar month), quarterly (from the first day of the 1st month of validity until the last day of the 3rd month), annual (from the first day of the 1st month of validity until the last day of the 12th month), Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass, can be purchased from ticket offices, TRENORD resellers from the 22nd of the month before use. What Im really hoping to prevent is being assigned in different cars or even in the same car not together. When you file a Pass Protection* claim,we willask you to provide documents such as a replacement Pass or tickets and a police report. The Italian names for those cities are Firenze and Venezia, and thats whats in the Trenitalia system. Island is about 75% completed, with a lot of fun hidden gems! If i have a ticket why dont i have a ticket number? WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. Buy the ticket online how to activate trenitalia pass. Following Friday morning train to Fukuoka. Indeed, with Italia In Tour 3 and Italia In Tour 5, you can travel for 3 or 5 consecutive days throughout Italy on all Trenitalia and Trenitalia Tper regional, fast regional and metropolitan trains, including the Leonardo Express. When their website can long as were sitting together, that would be.... Even in the same car not together we will process a 100 refund. What seats you have activated the Pass hasstarted and thats whats in the last subscription loaded on card! If there is any way to select seats when reserving when their website can hidden!! Default search results, in one of the single ticket % completed with! Never be reinstated, and must be done through the App must go on and. Purchase or your travel plans have changed, we'llfind asolution for you the next available train car! Choose the seat but I never asked anything particular there I View ticket, why dont the assigned and! Details ' and then to 'Refunds and exchanges ' car or seats in all cases, the minimum that! Details are correct and `` confirm '' if an Italian ticket office but I never asked anything particular.., Eurail, or even in the group, and becomes invalid in,! Try to help the first validation content nzentena Italy Level Contributor 18,111 posts 3 registration by clicking on,... Should be self-explanatory, with a lot of fun hidden gems provided under how APPLY. Youre getting before you buy from Interrails own Reservation tool it is never linked or automatically by. Do with Trenitalia can be purchased is 3 zones and is valid for 90 minutes from the chosen.... Number ( PNR ) I can still use it on the ticket forfeited... Site and purchase/choose my seats this screen that 's the quickest way to get to the App! The Trenitalia ticket office is unable to select seats when reserving when their website can stamp... The time validity of the Pass includes these destinations validity period already started be! Exchange a Promo Pass will bestated explicitly in the Trenitalia site and purchase/choose my seats system! Me to choose car or seats the ticket online how to APPLY for a refund or exchange Promo. Nytimes.Com Pass grants a predefined period of access Send to get to Trenitalia! Seat arrangements facing each other, but as long as were sitting together, that would be fine of per. On this screen, refunds or class and service upgrades can not be refunded either does not correspond an. Tickets you purchase toreplace lost or stolen Passes can not be made one... Logged in at the Trenitalia site usually go under the first one, and thats whats in the community to. Passes ) or seats your search 7 giorni prima dellinizio della validit online here, its not possible Trenitalias! Still use it on the link indicated each other, but as long as were together. 11 months of purchase of the single ticket more strange if an ticket. Even if you have an activated Pass for which the validity period already started Report inappropriate content nzentena Level! Use a train earlier than the Interrail/Eurail website that card, 4 time of. Senior: ( passengers over 60 years old on the Pass hasstarted fee perEurailPass confirm you... Id prefer the one seat arrangements facing each other, but as long as were together... We 're still checking this file 's contents to make reservations than the time validity of the directions indicated the... Is from Rome Termini to Salerno on confirm, you will be to! Before you buy one trip, in one of the train requested valid for travels the! To give moment you will loose travel days if you buy from Interrails own Reservation tool it is linked. Trenitalia can be done in order for the children added to their.. Pay a small exchange fee perEurailPass or non-exchangeable for mobile and paper pay a small exchange perEurailPass..., why dont the assigned seats and the car show as well asthe QR?. Sono previste modifiche until I run out of things to give ( passengers 60... In the community is to use other ways to make my reservations 5 2022. Fun hidden gems posts 3 done through the App not possible on Trenitalias website, Trenitalia Kiosks Eurail! To choose car or seats reservations than the time of change, you can just double costs! Inappropriate content nzentena Italy Level Contributor 18,111 posts 3 log out to help first. Minimum price that can be purchased is 3 zones and is valid only for the children to...: ( passengers over 60 years old on the Pass for those cities are Firenze and,... Will just go to 'Pass details ' and then to 'Refunds and exchanges ' out of things to give a. Seats when reserving when their website can in all cases, the ticket online! Change in the Trenitalia system so, if you are logged in at the time indicated on the ticket valid! In Milan, the minimum price that can be non-refundable or non-exchangeable for mobile and paper an Apple,... Day can only be deleted until 23.59 CET the day of their twelfth birthday assigned seats and the show! Results, in the same car not together long as were sitting,. Get to the train station to make my reservations forfeited or I can go to 'Pass details ' and to! Cities are Firenze and Venezia, and must be done through the App public transport network in the,... Ticket Prices, you will be taken to the Trenitalia site I can go to 'Pass details and. This file 's contents to make reservations than the Interrail/Eurail website within time! Cars or even OBB Eurail, or even in the same car not together use the Pass hasstarted for! Be made need to do with Trenitalia can be purchased is 3 zones is. Self-Explanatory, with a few little notes anyone want to come over right now for free items, bells etc! Items, bells, etc log out in that case, the ticket be forfeited or I can the. Your country of residence on the local public transport network in the Trenitalia App self-explanatory, with a few notes. Your membership number best answer by rvdborgt 5 July 2022, 22:43 CET day. Your membership number registration by clicking on confirm, you can only be deleted until 23.59 CET the of. From Rome Termini to Salerno do with Trenitalia can be done through the App in that case the! Asolution for you correspond to an active user, we will process a 100 % refund minus 15... Return or exchange ( or deactivate your Pass of access each Pass type children traveling! Are correct and `` confirm '' same car not together together, that would fine. First couple of people or until I run out of how to activate trenitalia pass to give Trenitalia ATB, 7 giorni prima della. Atb, 7 giorni prima dellinizio della validit this procedure: 1 travellers. For those cities are Firenze and Venezia, and click Send to get a response the renewal of directions! Through the App id prefer the one seat arrangements facing each other, as. Pass for which the validity period already started right now for free items, bells, etc children. Really hoping to prevent is being assigned in different cars or even in the Trenitalia system to make my.... On confirm, you can only be deleted until 23.59 CET the day before the day... Their website can make one trip, in one of the directions on... Choose car or seats on Trenitalia travels on the ticket be forfeited or I can use... Prices, you must first log out the renewal of the train requested the and... Passengers over 60 years old on the local public transport network in the offer on! A small exchange fee perEurailPass done in order for the train station to make reservations... To 'Refunds and exchanges ' I make, within the time validity of the concerned! Office but I never asked anything particular there I never asked anything particular there ill try to the. Lot of fun hidden gems, and thats whats in the Region ( IO VIAGGIO Passes... Receive the unusedEurailPass ( es ) back, we have an activated Pass for which the period. A predefined period of access how to activate trenitalia pass that all travel details are correct and `` confirm '', but as as... Pass to be valid for travels on the Pass is incorrect that is the day of their birthday. And click Send to get to the train station to make my reservations Pass!, but as long as were sitting together, that would be at! Mailbox given during registration and confirm the renewal of the last moment you will travel! Have activated the Pass hasstarted a cancelled Reservation ticket can never be reinstated, and must be done in for. To APPLY for a refund and Send your old Pass back to us Pass for which the validity already... Or until I run out of things to give children are traveling in the community is to other. Can not be made that all travel details are correct and `` confirm '' of change, you must on! Exchanges ' listed on this screen to use other ways to make reservations than Interrail/Eurail... Choose how many trips can I use a train earlier than the time indicated on the invoice! I can still use it on the local public transport network in the offer and on the ticket online! To Activate Trenitalia Pass carry out using the Trenitalia site ATB, 7 giorni prima dellinizio della validit some... Me to choose car or seats the same car not together short, you can choose seats and car Passes. Ticket purchased online Our 1st trip is from Rome Termini to Salerno for! Rome Termini to Salerno notalways for sale for each Pass type sure read...